Here's how to troubleshoot the most common errors. If you do not see your error, please reach out to our support team over at hey@jasper.ai.
Websocket Error
This is a common browser issue. We recommend clearing your cache and/or trying a completely new browser. It's common that some browser extensions/ pop-up blockers can inhibit the app.
Not saving changes
This is a caching issue most often. Clear your cache and refresh your page one more time. You can also try an incognito window.
Sensitive Content Flag
If the content filter has been flagged, please follow the promptings on the filter to make changes to your content. If you believe it is happening mistakingly, reach out to support. We have content restrictions we adhere to.
Account Under Review
Reach out to support to understand what happened here. Please be aware of the Fair Use Policy.