Usage Reporting

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Overview: Track Workspace Adoption

The Usage page gives workspace admins a complete view of how your team is adopting Jasper — from generation volume and Jasper IQ usage to per-user activity breakdowns — with export options for deeper analysis.

How to Navigate to the Usage Page

  1. Click your workspace name in the top left.
  2. Click Workspace Settings.
  3. Click Usage.

Top Metrics

These summary cards give you a high-level view of workspace health and adoption:

  • Total generations — All text and image outputs created in the selected date range
  • Jasper IQ adoption — The share of generations where any IQ layer was applied (Brand Voice, Knowledge, Audience, Style Guide, or Visual Guidelines)
  • Hours saved — A directional estimate of time saved, based on productivity research and Jasper platform data
  • Active licenses — Users who currently have access to the workspace
  • Active users — Unique users who generated at least once in the last 30 days
  • Active user rate — Active users ÷ Active licenses

Note: Active users and Active user rate always reflect the last 30 days, regardless of your selected date range.

Charts and Reports

The Usage page includes the following charts:

  • Weekly generations and Jasper IQ adoption — Track generation volume and IQ enablement side by side over time
  • Weekly user logins — Unique user logins to the Jasper web app each week
  • Credit consumption — Visible only for workspaces on credit-based billing; shows credits broken out by Grid, API, and Agents
  • Generations by feature — Breakdown by surface: Chat, Agent, Ask Jasper, Command, Extension, API, Toolbar, and Other
  • Top agents used — Highest-usage agents split by public (Jasper-provided) vs. custom (workspace-created)
  • Monthly generations by user — Month-by-month heatmap to identify power users, champions, and engagement gaps
  • Top users by feature — Most active users and how their usage is distributed across features
  • Top users by agent type — Who is using agents, broken down by the type of agent
  • Group membership — Group sizes and whether Jasper IQ (Knowledge and/or Brand Voice) is applied to each group

Exporting Your Data

Every export downloads a CSV of the raw records behind the charts:

  • Generation log — Row-level generation records (text/image, feature, agent, IQ usage) for the 12-month window
  • User activity log — Daily login records per user for the past 12 months
  • User log — Workspace user roster with role, department, invite/join/revoke details, and first/last activity timestamps
  • Agents log — Inventory of all custom agents, including visibility and creator details, even if unused
  • Group members log — Group membership and associated IQ resources; includes only active groups and active members

📄 Download the Usage Report Data Dictionary (PDF) — A complete field-by-field reference for every export log.

Data Freshness and Important Notes

  • Data is available through yesterday — reporting is not real-time within the current day
  • The reporting window covers a rolling 12 months
  • All dates are bucketed in Central Time (America/Chicago)
  • Generations that cannot be attributed to a specific surface are classified as Other
  • Hours saved is a directional estimate of time saved, based on productivity research and Jasper platform data — useful for trend analysis

Availability

The Usage page is available to workspace admins. If you have questions about a specific metric or need help interpreting your workspace's trends, reach out to your Jasper rep or hey@jasper.ai.

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