You can pause your subscription for 30, 60, or 90 days by going through the cancellation flow inside of your settings.
- Click on your workspace name in the top left corner
- Click Workspace settings
- Click Plans
- Click "cancel your account"
- Proceed to select pause instead of cancelling
You will not be charged while your plan is paused.
Unpausing
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The admin of the workspace can resume at any time during your pause by going to Plans in your Workspace settings. If you reactivate early, you will be charged a prorated amount of your monthly bill.
Additional Pause Details
- During the pause, your workspace will not be able to generate any new content.
- Our pause is only built for 30, 60, or 90 days.
- Once your days have elapsed - you will move back onto your paid active subscription and be charged on your next billing cycle date. You cannot pause for more than 90 days, once.
If you need any other help, please reach out to the team at hey@jasper.ai.