How to use Knowledge Base

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Jasper Knowledge Base is an innovative feature of Jasper AI that allows users to save and reuse content tailored to their brand voice. Jasper knowledge helps maintain your Brand Voice by storing information related to product, companies, and people.

Your knowledge base is the container within your Jasper workspace that houses all the facts of your business and product details. Adding assets to your knowledge base is how you will provide Jasper with the information necessary to write factually about your business and products. 


Where can I use knowledge?

  • Chat
  • Document Editor

How can I create a knowledge base entry?

  1. Navigate to Knowledge Base on the left side of your home page
  2. Click + Add knowledge
  3. Name your knowledge base entry, add custom tags for organization, and upload your information in the form of text or uploading a file.
  4. Click "Add to Knowledge Base"

How does knowledge work?

Jasper chunks data, finds relevant information, and uses those chunks as content for the generation of content. In Chat, context can be uploaded as a .txt file, .docx file, or PDF file. Multiple knowledge base entries can be selected to create content with multiple documents in mind. You can also save any content that you generate as a knowledge base asset and reuse it later, which helps make content creation faster and less time-consuming.

Who can edit the knowledge base?

All users of Jasper can create, update, and delete knowledge from their knowledge base.

What are custom tags?

Custom Tags allow you to create your own tags for knowledge items. Easily search for and organize related knowledge quickly and efficiently.

What should I add to the knowledge base?

Your knowledge base is your way of giving Jasper all of the background information and context Jasper needs to know. We suggest adding any information you want Jasper to reference in your outputs. To get you started, here are the top assets we recommend you include when it comes to configuring your knowledge base:

  • Audience Personas (PDF)
  • Pillars and Values (URL)
  • White Papers (PDF / URL)
  • Your Marketing Site (URL)
  • Content Briefs (Text / PDF)
  • Product Information (Text)

Can I download or view my knowledge asset even after creation?

Yes, if you are the one who created the knowledge asset, you can click on the three dots to the right of the asset and download it.

What plans have access to the knowledge base?

Jasper's knowledge base is available on Pro and Business plans. You can compare all plan features here. 

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