Jasper Knowledge Base is an innovative feature of Jasper AI that allows users to save and reuse content tailored to their brand voice. Jasper Knowledge has the capability to store a wide range of information, including details about products, companies, individuals, events, etc.
Your knowledge base is the container within your Jasper workspace that houses all the facts of your business and product details. Adding assets to your knowledge base is how you will provide Jasper with the information necessary to write factually about your business and products.
How to Create a Knowledge Base Entry
- Navigate to Knowledge Base in the Jasper IQ section on the left side of your home page.
- Click + Add knowledge.
- Upload your information in the form of text, audio, image, video, doc, and/or URLs.
- Name your Knowledge Asset.
- Add tags for organization (optional).
- Choose the visibility of the Knowledge Asset (private to you or public to your workspace).
- Click Add to Knowledge Base.
Tip: For video files, processing might take longer (up to 10 minutes, depending on the file size). Plan accordingly for optimal workflow integration.
FAQs
Where can I use knowledge?
- Chat: click the + button
- Apps: In the App's App settings (will apply to that Asset only)
- Projects: In the Project's Project settings (will apply to all Assets in the Project)
How does knowledge work?
Jasper chunks data, finds relevant information, and uses those chunks as content for the generation of content. Multiple knowledge base entries can be selected to create content with multiple documents in mind. You can also save any Asset to the Knowledge Base by clicking ... at the top right of an Asset and clicking Add to Knowledge Base.
What should I do if my upload fails?
Hover over the failure message to see the issue (e.g., file size or format). Adjust accordingly, delete the item, and try re-uploading.
What file types are supported?
Accepted file types include .mp4, .mov, .mp3, .jpeg, and more. Hover over the asset type in the uploader for a full list of supported formats.
How many knowledge base assets can I attach to Apps and Chat?
You can include up to 5 pieces of knowledge or source materials to guide content and accuracy.
Who can edit the Knowledge Base?
All users of Jasper can create, update, and delete Knowledge Assets they created, unless otherwise specified by the Admin in Permission Settings.
What are custom tags?
Custom Tags allow you to create your own tags for Knowledge Assets. Easily search for and organize related knowledge quickly and efficiently.
What should I add to the knowledge base?
Your knowledge base is your way of giving Jasper all of the background information and context Jasper needs to know. We suggest adding any information you want Jasper to reference in your outputs. To get you started, here are some example to include when it comes to configuring your knowledge base:
- Pillars and Values
- White Papers
- Your Marketing Site
- Content Briefs
- Product Information
Can I download or view my knowledge asset even after creation?
If you are the one who created the Knowledge Asset, you can click on ... to the right of the Asset and click Edit to view a summary of the content as well as edit the tags.
Text uploads can be edited. Documents can be downloaded, but not edited. URL uploads cannot be downloaded or edited, and therefore if you need to change the URL, we recommend deleting the Knowledge Asset and creating a new one.
What plans have access to the knowledge base?
Pro: 5 Knowledge Assets
Business: Unlimited Knowledge Assets
You can compare all plan features on our Pricing Page.