Jasper Knowledge Base is an innovative feature of Jasper AI that allows users to save and reuse content and context across generation, helping you build a customized AI solution tailored to your brand's unique needs.
Jasper Knowledge has the capability to store a wide range of information, including details about products, pricing, company values, market positioning, target audiences, voice and tone guidelines, and brand identity.
Your knowledge base is the container within your Jasper workspace that houses all the facts of your business so Jasper can generate content that is accurate to your brand.
How to Create a Knowledge Base Entry
- Navigate to Knowledge Base in the Jasper IQ section on the left side of your home page
- Click + Add knowledge
- Upload your information in the form of text, audio, image, video, doc, and/or URLs
- Name your Knowledge Asset
- Add tags for organization (optional)
- Choose the visibility of the Knowledge Asset (private to you or public to your workspace)
- Click Add to Knowledge Base
Tip: For video files, processing might take longer (up to 10 minutes, depending on the file size). Plan accordingly when uploading video content.
FAQs
Q: Where can I use knowledge?
A:
- Chat: Click the ... button
- Agents: In the Agent's Agent settings (will apply to that Asset only)
- Projects: In the Project's Project settings (will apply to all Assets in the Project)
Q: How does knowledge work?
A: Jasper chunks data, finds relevant information, and uses those chunks as content for the generation process when you click ... and select Add to Knowledge Base.
Q: What should I do if my upload fails?
A: Hover over the failure message to see the issue (e.g., file size or format). Adjust accordingly, delete the failed upload, and try again.
Q: What file types are supported?
A: Accepted file types include .mp4, .mov, .mp3, .jpeg, and more. Hover over the asset type in the uploader for a full list of supported formats.
Q: How many knowledge base assets can I attach to Agents and Chat?
A: You can include up to 5 pieces of knowledge or source materials to guide content and accuracy.
Q: Who can edit the Knowledge Base?
A: All users of Jasper can create, update, and delete Knowledge Assets they created, unless otherwise specified in Permission Settings.
Q: What are custom tags?
A: Custom Tags allow you to create your own tags for Knowledge Assets. Easily search for and organize resources by creating tags that matter most to your workflow.
Q: What should I add to the knowledge base?
A: Your knowledge base is your way of giving Jasper all of the background information and context Jasper needs to generate on-brand content. Here are some examples to include when configuring your knowledge base:
- Pillars and Values
- White Papers
- Your Marketing Site
- Content Briefs
- Product Information
Q: Can I download or view my knowledge asset even after creation?
A: If you are the one who created the Knowledge Asset, you can click on ... to the right of the Asset and select Edit. Text uploads can be edited. Documents can be downloaded, but not edited. URL uploads cannot be downloaded or edited.
Q: What plans have access to the knowledge base?
A:
- Pro: 5 Knowledge Assets
- Business: Unlimited Knowledge Assets
You can compare all plan features on our Pricing Page.
Using Knowledge Images in Canvas
If you've uploaded images to your Knowledge Base, you can insert them directly into Canvas documents without re-uploading.
How to Insert a Knowledge Image in Canvas
- Open a Canvas document.
- Click the Add Image button where you want to insert an image.
- In the Add Image modal, select the Knowledge tab.
- Browse or search for images by name, or let Jasper suggest images based on your document's content.
- Select the image to insert.
Tip: Jasper automatically surfaces relevant images based on what you're writing about, so you'll often find the right image without searching.
What's Available
- Search Knowledge Base images by name
- Content-based suggestions — Jasper recommends images based on your document content
- Only images in your Knowledge Base that you have access to will appear