Groups

Overview: What Are Groups?

Groups are an organizational system in Jasper that boost organization, privacy, and efficiency across your workspace. You can use Groups to segment projects, knowledge, brand voices, visual guidelines, and audiences — keeping the right resources available to the right people.

Groups can be public (open to your entire workspace) or private (invite-only). Group creation may be restricted to users with an Admin or Manager role, depending on your workspace settings.

Groups are available on Business plans only.

Creating a Group

1. Navigate to Workspace Settings and click Groups.
2. Select Create Group.
3. Fill out your Group name and an optional description, then click Create Group.
4. After creating the Group, add members and set whether the Group is Public or Private.

Restricting Group Creation

On the Permission Settings page in Workspace Settings (visible to Admins and Managers only), you can configure who can create Groups.

• Toggle ON: Only Admins or Managers can create Groups.
• Toggle OFF (default): Any workspace member can create Groups.

Joining Public Groups

If a Group is public, any user in your workspace can view and join it. To join a public Group:

1. Go to the Groups page and select the Available Groups tab.
2. Click on a public Group to see its details.
3. Click Join to become a member.

Private Groups

Private Groups are not visible in the All Groups tab (unless you’re an Admin). To see a private Group, you need to be invited. Any Knowledge, Brand Voice, or Visual Guidelines added to a private Group are only visible to members of that Group.

To make a Group private, select Private when creating the Group. You can also change this later by clicking Share and toggling between Public and Private.

Adding Content to Groups

Adding New Projects

Click Add Projects in the top right of the Group.

Adding Existing Projects

1. Navigate to the Projects tab and click … to the right of the Project.
2. Select Share, then select the Group you want to add the Project to.

Adding Knowledge, Brand Voice, or Visual Guidelines

1. Click the relevant tab (Knowledge, Brand Voice, or Visual Guidelines) in the Group.
2. Click Add Knowledge, Add Brand Voice, or Add Visual Guidelines.
3. Choose to add a new or existing asset.

Adding Audiences

1. Click the Audience tab in the Group.
2. Select Add Audience to create a new Audience.

Transferring Group Ownership When a User Leaves

If you remove a user from the workspace, you must designate a new Group owner before the action is confirmed.

1. Navigate to the Teams page and click … to the right of the user’s name.
2. Select Delete.
3. In the modal that appears, select the workspace member to transfer Group ownership to.
4. Click Confirm and assign owner.

The user will be removed and the new owner will take over any Groups the previous owner created. The new owner is also automatically added as a member of all Groups they now own — no manual re-adding required.

Managing Group Members in Bulk

You can add or remove multiple users from a Group at once, rather than making individual changes one by one.

Bulk-adding users

1. Open the Group you want to manage.
2. Click Add Members and select multiple users to add simultaneously.

Bulk-removing users

1. Open the Group.
2. Select the checkboxes next to each member you want to remove.
3. Click Remove Members.

This is especially useful for large teams or Groups with many members.

Frequently Asked Questions

What plans have access to Groups? Groups are available on Business plans only.

Is there a limit to how many Groups can be created? No — you can create as many Groups as your workspace needs.

Is there a limit to how many Groups a user can join? No — users can be members of as many Groups as needed.

What happens to content in a Group that gets deleted? Content, Knowledge, and Brand Voices in a deleted Group are not deleted. Ownership and viewing permissions revert to whoever originally created the content.