Jasper Knowledge Base lets you save and reuse content and context across generations, helping you build a customized AI solution tailored to your brand.
Your Knowledge Base stores information such as product details, pricing, company values, market positioning, target audiences, voice and tone guidelines, and brand identity.
Your Knowledge Base is the container in your Jasper workspace that houses your business information so Jasper can generate content that is accurate to your brand.
How to Create a Knowledge Base Entry
- Navigate to Knowledge Base in the Jasper IQ section on the left side of your home page.
- Click + Add knowledge.
- Upload information in the form of text, audio, image, video, documents, and/or URLs.
- Name your Knowledge Asset.
- Add tags for organization (optional).
- Choose the visibility of the Knowledge Asset (private to you or public to your workspace).
- Click Add to Knowledge Base.
Tip: For video files, processing might take longer (up to 10 minutes, depending on the file size).
FAQs
Q: Where can I use knowledge?
A:
- Chat: Click the ... button.
- Agents: Use the Agent's Agent settings.
- Projects: Use the Project's Project settings.
Q: How does knowledge work?
A: Jasper identifies relevant information and uses it as context for your generation when you select Add to Knowledge Base.
Q: What should I do if my upload fails?
A: Hover over the failure message to see the issue, such as file size or format. Adjust accordingly, delete the failed upload, and try again.
Q: What file types are supported?
A: Accepted file types include .mp4, .mov, .mp3, .jpeg, and more. Hover over the asset type in the uploader for a full list of supported formats.
Q: How many Knowledge Base assets can I attach to Agents and Chat?
A: You can include up to 5 pieces of knowledge or source materials to guide content and accuracy.
Q: Who can edit the Knowledge Base?
A: All Jasper users can create, update, and delete Knowledge Assets they created, unless otherwise specified in Permission Settings.
Q: What are custom tags?
A: Custom Tags let you create tags that help you search for and organize resources.
Q: What should I add to the Knowledge Base?
A: Add background information and context Jasper needs to generate on-brand content, such as:
- Pillars and values
- White papers
- Your marketing site
- Content briefs
- Product information
Q: Can I download or view a Knowledge Asset after creation?
A: If you created the Knowledge Asset, click ... to the right of the asset and select Edit. Text uploads can be edited. Documents can be downloaded but not edited. URL uploads cannot be downloaded or edited.
Q: What plans have access to the Knowledge Base?
A:
- Pro: 5 Knowledge Assets
- Business: Unlimited Knowledge Assets
Compare plan features on our Pricing Page.
Using Knowledge Images in Canvas
If you've uploaded images to your Knowledge Base, you can insert them directly into Canvas documents without re-uploading.
How to insert a Knowledge image in Canvas
- Open a Canvas document.
- Click Add Image where you want to insert an image.
- In the Add Image modal, select the Knowledge tab.
- Browse or search for images by name, or let Jasper suggest images based on your document's content.
- Select the image to insert.
What's available
- Search Knowledge Base images by name.
- Content-based suggestions based on your document.
- Only images in your Knowledge Base that you have access to appear.
URL-Based Knowledge Assets
Jasper does not automatically refresh URL Knowledge items on a schedule. When a URL-based Knowledge item is used in a generation, Jasper accesses the page for that generation. The returned page can be a cached version up to two days old, so it may not always reflect a just-published change. The asset's Updated timestamp changes when the item’s name, tags, or other metadata change.